Effective date: [05May2026]
Last updated: [05May2026]

Introduction

This website uses cookies and similar technologies to ensure that it functions correctly, to enable secure payments and bookings, to maintain security, and to understand how visitors interact with the site.

Strictly necessary cookies are always active.
All non-essential cookies (including analytics cookies) are only used where you have provided consent via the cookie banner.

1. Strictly Necessary Cookies

Legal basis: Legitimate interests (Article 6(1)(f) UK GDPR) and exemption from consent under the Privacy and Electronic Communications Regulations (PECR).

These cookies are essential for the operation of the website and cannot be disabled. They enable core functionality such as secure payments, booking systems, fraud prevention, and security.

Stripe (Payments & Fraud Prevention)

These cookies are set by Stripe to enable secure payment processing and fraud detection. Stripe may act as a data processor or independent controller depending on the transaction context.

• __stripe_mid – fraud prevention and device identification (stored up to 1 year)

• __stripe_sid – session identifier for secure payment processing (1 day)

• _mf – fraud detection and security (session)

• _ab – supports secure transaction processing (session)

• id (m.stripe.network) – payment session identifier (session)

• 1 (m.stripe.network) – secure transaction functionality (session)

• m (m.stripe.com) – device identification and fraud prevention (up to 400 days)

These cookies may involve data transfers to the United States.

Carebit (Booking System)

These cookies are used to operate the appointment booking system and maintain secure sessions.

• _carebit_session – maintains booking session state (session)

• carebit_csrf_token – prevents cross-site request forgery (session)

• carebit_patients_redirect_path – manages booking flow navigation (session)

These cookies are essential for booking appointments and ensuring platform security.

Cookie Consent (Cookiebot)

• CookieConsent – stores your cookie consent preferences (1 month)

This cookie ensures your preferences are remembered and applied.

2. Analytics Cookies (Consent Required)

Legal basis: Consent (Article 6(1)(a) UK GDPR)

These cookies are only set after you provide consent via the cookie banner. They help us understand how visitors use the website so that we can improve performance, content, and user experience.

Google Analytics

• _ga – distinguishes users (up to 2 years)

• ga* – stores session and campaign data (up to 2 years)

These cookies collect information in an aggregated and anonymised form where possible.

Google may process this data outside the UK/EEA.

3. International Data Transfers

Some third-party providers (including Stripe and Google) may process personal data outside the United Kingdom or European Economic Area.

Where this occurs, appropriate safeguards are used, including:

• UK-approved Standard Contractual Clauses (SCCs)

• The UK International Data Transfer Agreement (IDTA), where applicable

These safeguards are designed to ensure that your personal data remains protected.

4. Managing Your Cookie Preferences

You can change or withdraw your consent at any time using the cookie banner available on this website.

You can also manage or delete cookies through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the website.

5. Further Information

For more information about how we process personal data, please see our Privacy Policy.